IMPORTANT SAFETY NOTICE: Drinkmate 1L PET Bottles - Immediate Action Required
Andrew ClarkIMPORTANT SAFETY NOTICE: Voluntary Product Recall
Drinkmate 1L PET Bottles - Immediate Action Required
Dear Valued Customers,
Out of an abundance of caution and our unwavering commitment to your safety, we are voluntarily recalling certain Drinkmate 1L PET bottles manufactured with expiration dates from January 2026 (01/26) through October 2026 (10/26).
Why This Recall Is Necessary
We have identified that bottles within this date range may be susceptible to over-pressurization over time, which could potentially result in bottle breakage. Your safety is our top priority, and we are taking immediate preventive action.
What You Need to Do RIGHT NOW
Step 1: Check Your Bottles
Locate the expiration date printed on the side of your 1L bottle(s)
Step 2: Stop Use Immediately
If your bottle shows an expiration date between 01/26 and 10/26:
- STOP using the bottle immediately
- Do not carbonate or pressurise the bottle
Step 3: Safe Disposal
- Safely dispose of the bottle through recycling or regular waste disposal
- You may keep the bottle base and lid - these components are not affected by the recall and may be useful if we are unable to replace the bottle with your desired colour.
Step 4: Request Your Free Replacement
Complete our simple replacement request form (link below)
- Once submitted, we will process your replacement order within a few days.
- Feel free to add additional items to the order.
- All shipping costs are covered by Drinkmate
REPLACEMENT REQUEST FORM - Select and download - WORD DOC PDF FILE
Reason the product is recalled
The affected PET bottle may over-pressure and explode during use.
The hazards to consumers
Risk of injury including abrasions and hearing damage if the bottle explodes.
Incidents have occurred.
Customer Support
We're here to help every step of the way:
- Email: support@drinkmate-aus.com.au
- Questions about the recall process? Feel free to call us
- Processing timeline: Requests are handled in the order received
Important Note: To ensure fair and efficient processing for all customers, we cannot prioritise individual requests over the phone. All requests will be processed systematically, with the earliest submissions handled first.
Our Commitment to You
We sincerely apologize for any inconvenience this recall may cause. This proactive measure reflects our dedication to maintaining the highest safety standards for all Drinkmate products. We are committed to resolving this matter quickly and at no cost to you.
Your trust in Drinkmate is invaluable to us, and we are taking every measure to ensure your continued confidence in our products.
Thank you for your prompt attention to this notice and your patience as we work through this process together.
The Drinkmate Team
